Here to Help
“Very helpful, kind and empathetic person to talk to. Helped me logically to think through the issues I have and I have started taking steps to help myself. Thank you so much!”
Useful Numbers
Debt
- NW Kent Citizens Advice – 0330 533667
Relationship Issues
- Relate – 0300 003 0396
- Coram Children’s Legal Centre family law advice line – 0300 330 5480
You can also contact the Coram Children’s Legal Centre using the form on their website.
Energy Efficiency
- Simple Energy Advice – 0800 098 7950
- UK Power – 0800 320 2000
- Green Doctors – 0800 233 5255
- Citizens Advice consumer helpline – 0808 223 1133
If you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.
- Energy Saving Trust – www.energysavingtrust.org.uk
Housing
- Shelter – Urgent Homeless Helpline – 0808 800 4444
- Thanet District Council – 01843 577000
- Porchlight – 0800 567 7699 – www.porchlight.org.uk
- Housing 21 – Retirement Housing and extra care for older people – 0370 192 4000 – www.housing21.org.uk
Problems Claiming Benefits
- Turn2Us – 0808 802 2000
- Gingerbread – Single Parent Helpline – 0808 802 0925
- Age UK – 0800 678 1602
Advicenow – www.advicenow.org.uk
Employment
- Acas Helpline – 0300 123 1100 Text relay: 18001 0300 123 1100
Monday to Friday 8am to 6pm, www.acas.org.uk
Consumer
- Helpline 0808 223 1133
- Action Fraud – 0300 123 2040
Textphone: 0300 123 2050
Monday to Friday, 8am to 8pm, https://www.actionfraud.police.uk
