We continue to increase the numbers of people in Thanet that we are able to help – in the past year we saw 3,159 clients, up 39% on the previous year.
There are also more ways for people to access services, with additional drop-in services in Ramsgate, a wide range of outreach locations in the community, and an established telephone advice service to supplement email contacts. And we expect this to grow further in 2025-6
We also said goodbye to Angela Drew-Robinson who retired in May 2025. Angela took on the role of Chief Officer in 2021 having worked her way up from a volunteer post in 2003. We wish her a long and happy retirement!
While we look to recruit a new, permanent Chief Officer we are grateful to Citizens Advice Maidstone for sharing their CO, Paul Hardy, on an interim basis.
Read more in our latest annual report, available to download now.