Here to Help

We are here to help you, the people of Thanet, in times of difficulty.  At Citizens Advice Thanet our professional team understands the difficulties many people find themselves in, and can offer help and support at these crucial times.

How can we help you?

Citizens Advice Thanet helps people tackle their problems head-on with advice, information and practical support.

As well as working with clients to sort out their individual problems, the Citizens Advice Service also works to change services and policies which are not working for our clients.

We help people find a way forward

We can all face problems that seem complicated or intimidating.  At Citizens Advice we believe no one should have to face these problems without good quality, independent advice.

That’s why we’re here: to give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration.


Our Margate office is open for pre-booked appointments only. 


Our Ramsgate office has a “Drop in Service” every Tuesday and Thursday 9.30-12.30.

Pre-booked face to face appointments on other days available.

Volunteer with Us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.  Our volunteers benefit from their experience of working with us.

Retired volunteers believe it keeps them mentally active and nine in ten unemployed volunteers say it helps them move into employment or education.

We are currently recruiting:

  • Trustees
  • Volunteers with Fund Raising skills
  • Volunteers with Social Media skills
  • Administrators experienced in Sharepoint and Office 365

We’ll reimburse expenses.

To find out more contact us by email –

Our Supporters

Thanet District Council logo
Pension Wise logo
Ramsgate Town Council logo
Lottery Community Fund logo
Money & Pensions Service logo
AQS logo
Kent Community Foundation logo