Welcome

Opening Times

Drop in advice sessions (no appointment required) take place at The Old Town Hall Market Street Margate on

  • Monday, Tuesday, Wednesday and Thursday between 9.30 – 11.30am

Our telephone helpline operates ( subject to the availability of advisers) on:

  • Monday to Friday 9.30 – 11.30am : 01843 225973

You can also e-mail us on enquiries@thanetcitizensadvice.co.uk

EDF Energy Trust Money Adviser

A Money Adviser delivers sessions across Thanet. The position is funded by the EDF Energy Trust Fund. They provide help for people facing financial difficulty including advice on debt, budgeting, income maximisation, benefit eligibility & energy efficiency.

They can also help with applications for Charitable Grants from EDF, British Gas and N Power which can help with fuel debt, and occasionally offer some help towards rent arrears, Council Tax arrears, or necessary household items such as cookers, beds or fridges. Each application is assessed independently on its merits, and awards will only be made to Clients most in need.

If you are struggling with debt, or would like further information about applying for a Trust fund please:

  • Visit Thanet CAB, Old Town Hall, Market Street, Margate, CT9 1EU, Monday- Thursday 9.30-11.30
  • Call our general line: 01843 225973, Mon - Fri 9.30-11.30 (subject to adviser availability)
  • Email us: enquiries@thanetcitizensadvice.co.uk
  • Or visit one of the outreach locations and ask for details of the next session held there.

If you would like help with the completion of an EDF Trust fund application specifically please contact the designated line on 01843 229696 (general enquiries will not be taken on this line)

How to access our services

Drop in Service

Monday
Margate - 9.30am - 11.30am
Tuesday
Margate - 9.30am - 11.30am
Wednesday
Margate - 9.30am - 11.30am
Thursday
Margate - 9.30am - 11.30am
Friday
Margate - Closed

Telephone Advice

Monday
9.30am - 11.30am
Tuesday
9.30am - 11.30am
Wednesday
9.30am - 11.30am
Thursday
9.30am - 11.30am
Friday
9.30am - 11.30am

Subject to advisers being available

By Email

enquiries@thanetcitizensadvice.co.uk

Canterbury

3 Westgate Hall Road  (Off St Peters Lane)
CANTERBURY, CT1 2BT

0844 499 4128- Advice line * subject to adviser availability

Herne Bay

185/187 High Street,
HERNE BAY, CT6 5AF

08444 994128

Dover

Maison Dieu Gardens, Maison Dieu Road
DOVER , CT16 1RW

0844 848 7978

Deal

The Cedars, 26 Victoria Road
DEAL CT14 7BJ

0844 848 7978

Folkestone

20 Church Street
FOLKESTONE CT20 1SE

0844 4994118 Advice line